The practice is closed for lunch 1.30pm—2.30pm every day.
If you think you need urgent dental treatment, please contact the practice as soon as possible on 020 7725 9930.
We keep a small number of urgent appointments available during practice opening hours for patients who need immediate care but do not have a pre-booked appointment.
If you require urgent dental advice or treatment outside of our normal opening hours, please call NHS 111.
This service is commissioned by NHS England and can provide advice or direct you to an appropriate out-of-hours dental service. Please note that this service is not provided directly by the practice.
You can make an appointment by phoning the practice on 020 7725 9930.
We will always try to offer you an appointment as soon as possible at a time that is convenient for you.
Yes, you may request to see a particular dentist, including your regular dentist. However, this will depend on appointment availability at the time of booking.
At the end of your course of treatment, your dentist will advise you when you should return for your next visit.
NHS dentists follow guidance issued by the National Institute for Health and Care Excellence (NICE). This means you will be recalled as often as necessary to keep your teeth and gums healthy, and you may not need to attend every six months.
If you are unable to attend your appointment, please let us know as soon as possible so that we can offer the appointment to another patient.
Missed appointments waste valuable NHS time. If you miss more than two appointments or give less than 48 hours’ notice, we may be unable to complete your treatment or continue to offer NHS care in the future.
Unfortunately, due to the location and layout of our premises, we can only offer limited access for disabled patients.
If you require a fully accessible practice, please contact:
Whittington Health – Community Dental Services
NHS 111 by dialling 111
They can help you find an alternative dental practice better suited to your needs.
If you require specialist treatment, such as sedation dentistry or a home visit, we can refer you to another dentist or appropriate service.
If you would like to comment on any aspect of our service, please contact the practice on 020 7725 9930.
If NHS treatment has been provided and you wish to escalate your concern, you may contact:
NHS England: 0300 311 2233
Email: england.contactus@nhs.net
Independent Complaints Advocacy Service (ICAS):
Website: www.seap.org.uk/icas
Telephone: 01256 463 758
Further advice is also available from the General Dental Council (GDC) at www.gdc-uk.org
.
Please inform us as soon as possible if you change your address or telephone number. Keeping your details up to date ensures our records are accurate and allows our recall and reminder system to work efficiently.
